Medium CVSS 4.3

Overview

An issue was discovered in Zammad before 3.5.1. An Agent with Customer permissions in a Group can bypass intended access control on internal Articles via the Ticket detail view.

Risk analysis

This vulnerability is rated 🟡 MEDIUM.

  • CVSS: 4.3 (MEDIUM)
  • Detected tags: none (tag impact: LOW)

Recommended actions:

  • Prioritize remediation based on business criticality and exposure.
  • Limit exposure and increase monitoring until fixed.

Recommended tools

Tags