Medium CVSS 4.3

Overview

In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources.

Risk analysis

This vulnerability is rated 🟡 MEDIUM.

  • CVSS: 4.3 (MEDIUM)
  • Detected tags: none (tag impact: LOW)

Recommended actions:

  • Prioritize remediation based on business criticality and exposure.
  • Limit exposure and increase monitoring until fixed.

Recommended tools

Tags