CVE Daily

CVE-2020-1767

Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open...

Low CVSS 3.5

Overview

Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.

CWE: N/A Published: 2020-01-10T15:15:12.160
Risk analysis

This vulnerability is rated 🟢 LOW.

  • CVSS: 3.5 (LOW)
  • Detected tags: none (tag impact: LOW)

Recommended actions:

  • Prioritize remediation based on business criticality and exposure.
  • Limit exposure and increase monitoring until fixed.

Recommended tools

Tags